Go-To-Market Systems Manager
Who Is Nisos?
Nisos is the human risk management company specializing in unmasking threats before they escalate. We are a trusted advisor who operates as an extension of security, intelligence, legal and human resource teams to protect their people and business. Our intelligence-led solutions help enterprises make critical decisions, manage human risk and drive real world consequences for digital threats.
For more information, visit: https://www.nisos.com.
What Is The Opportunity?
Nisos is looking for an entrepreneurial and detail-oriented Go-To-Market (GTM) Systems Manager to join our team. In this role, you will be responsible for administering, configuring, and customizing our GTM technology stack with a primary focus on Salesforce and its connected applications and data sources. You will ensure that our systems are scalable, efficient, and reliable. This is a hands-on role meant for a problem-solver who is passionate about building and maintaining the systems that power our GTM efforts.
This role will be part of the company’s finance and operations team, but will primarily support several other company departments including Sales, Client Success, and Marketing.
What Are The Responsibilities?
- Serve as the primary administrator for Salesforce, Hubspot, ChurnZero, and other GTM tools and data sources, handling user management and configuration
- Support day-to-day use of systems by Sales, Client Success, and Marketing users by troubleshooting issues, soliciting feedback, and implementing improvements
- Build and maintain reports, dashboards, and process automation to improve visibility and efficiency across the GTM process
- Manage data integrity and quality within systems to ensure accurate reporting and record-keeping
- Coordinate with delivery leads, technology team, and finance team to ensure that GTM data is properly collected during the sales process and efficiently transmitted to applicable downstream systems
- Partner with our Information Security (IS) lead to ensure all systems are secure and accessible
- Assist in the documentation and dissemination of processes, data models, and system integrations
- Support the integration of new tools and technologies into the GTM technology stack
Who You Are
- Proficiency in Salesforce administration (e.g. user/security management, process automation, data management, reporting, etc.)
- Experience with marketing automation platforms (Hubspot preferred) and their integration with Salesforce
- Experience with contract management systems (Ironclad preferred) and contracting workflows
- Familiarity with B2B quote-to-cash and demand generation concepts and processes
Education and Experience
- Bachelor’s degree, or equivalent experience, in a business- or technology-related field
- At least 6 years of professional experience, including at least 3 years of hands-on Salesforce administration experience, preferably supporting a B2B organization
- Experience with Hubspot, 6Sense, ChurnZero, or Ironclad a plus
- Experience with Google Suite and MacOS
Disclaimer
This job description is not designed to cover nor contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Nisos Core Value: "We are Diverse"
We’re an equal opportunity employer dedicated to fostering a diverse workplace and prioritizing dignity and respect for our workforce. The goals of our trusted-partner culture are to establish an environment where employees have a sense of belonging, and to support all employees in reaching their fullest potential. We do this by cultivating a listening culture that values each individual's unique perspectives, backgrounds, and contributions.
We integrate diversity, equity, inclusion and belonging into our business strategy and across the employee lifecycle—from recruitment and onboarding, to engagement, development and off-boarding. We believe in equal employment opportunity and advancement for all, regardless of race, religion, color, sex, national origin, ancestry, caste, physical or mental disability, medical condition, genetic information, marital status, gender, gender identity or expression, age, military or veteran status, sexual orientation, or any other protected basis under applicable federal, state, and local laws.
Nisos is also committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, services, programs, and activities. To request reasonable accommodation for the job application or interview process, email ps@nisos.com.
Privacy Notice: https://www.nisos.com/privacy-policy/
EU/EEA/UK Prospective Employee Privacy Notice: https://www.nisos.com/applicant-privacy-notice/